FAQ

Below you'll find answers to our most frequently asked questions. If you can't find the answer you're looking for, please get in touch. We're always happy to help.

 

1. How does the LiveJoy™ Sleep Alignment Pillow work?

The ergonomic design helps keep your hips, knees and spine in a more natural sleeping position. The adjustable leg strap keeps the pillow securely in place throughout the night.

2. Who is this pillow suitable for?

The LiveJoy™ Sleep Alignment Pillow is designed for side sleepers who experience hip discomfort, lower back pressure, knee discomfort or restless nights.

3. Will the pillow stay in place while I sleep?

Yes. Unlike traditional knee pillows, the adjustable elastic strap helps keep the pillow securely positioned, even if you move during the night.

4. Is the cover removable and washable?

Yes. The soft quilted cover features a zip and can be removed for easy cleaning. We recommend washing the cover according to the care instructions.

5. What is the pillow made of?

The pillow is made from supportive memory foam that adapts to your body while maintaining its shape throughout the night.

6. How long does delivery take?

Orders are typically delivered within 7–10 business days. You'll receive a tracking number as soon as your order has been dispatched.

7. Do you offer free shipping?

Yes. We offer free tracked shipping across the UK on every order.

8. What if I'm not satisfied?

We offer a 30-Night Comfort Guarantee. If you're not completely satisfied, simply contact our customer support team and we'll help you with the return process.

9. How can I contact LiveJoy?

You can contact us through our Contact page or by email. Our customer support team is always happy to help.