Verzendbeleid
Last updated: July 2026
At LiveJoy, we're committed to delivering your order as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been received.
Once your order has been processed and dispatched, you'll receive a shipping confirmation email with your tracking details.
Please note that orders are not processed or dispatched on weekends or UK public holidays.
Shipping Times
United Kingdom: 7–10 business days
Delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or periods of exceptionally high demand.
Shipping Costs
We offer FREE tracked shipping across the United Kingdom on all orders.
No additional shipping charges will be added at checkout.
Order Tracking
Once your order has been dispatched, you'll receive a tracking number by email.
Please allow up to 72 hours for tracking information to become available.
Delayed Deliveries
While we do everything possible to ensure your order arrives on time, occasional delays may occur that are outside our control.
If your order hasn't arrived within the estimated delivery timeframe, please contact us and we'll be happy to assist.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
If an incorrect address is provided and your order has already been processed or dispatched, LiveJoy cannot guarantee that changes or redelivery will be possible.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to have been lost in transit, please contact us as soon as possible at:
We'll work with the shipping carrier to investigate the issue and provide an appropriate solution.
Contact Us
If you have any questions about shipping or delivery, please get in touch:
Email: support@livejoy.shop